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customer service phase

См. также в других словарях:

  • Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …   Wikipedia

  • Customer involvement management — Customer Involvement Management, CIM, is an approach that takes the customer orientation one step further than Customer Relationship Management[1]. CIM is about identifying and developing possibilities to involve customers in the business and… …   Wikipedia

  • Service-oriented modeling — cite book |last=Bell |first=Michael|title=Service Oriented Modeling: Service Analysis, Design, and Architecture|year= 2008 |publisher=Wiley Sons|isbn=978 0 470 14111 3 |chapter=Introduction to Service Oriented Modeling] is a software development… …   Wikipedia

  • Service-oriented architecture — (SOA) is a method for systems development and integration where functionality is grouped around business processes and packaged as interoperable services . SOA also describes IT infrastructure which allows different applications to exchange data… …   Wikipedia

  • Service drop — A service drop is an electrical line running from a utility pole to a customer s house. When these lines are insulated and twisted together, they are referred to as a triplex cable.Usually, a service drop is made up of two 120 volt lines and a… …   Wikipedia

  • Multi-Use Radio Service — In the United States, the Multi Use Radio Service (MURS) is an unlicensed two way radio service similar to Citizens Band (CB). Established by the U.S. Federal Communications Commission in the fall of 2000, MURS created a radio service allowing… …   Wikipedia

  • Beziehungs-Service — Das Beziehungsmarketing oder englisch Relationship Marketing widmet sich dem Auf und Ausbau langfristiger Kundenbeziehungen. Es verfolgt das Ziel, mehr Kunden, zufriedene Kunden und profitable Kunden für das Unternehmen oder eine Marke zu… …   Deutsch Wikipedia

  • Three-phase electric power — This article deals with where, how and why three phase is used. For information on the basic mathematics and principles of three phase, see three phase. Three phase electric power is a common method of alternating current electric power… …   Wikipedia

  • Network-Centric Service-Oriented Enterprise (NCSOE) — is a new generation enterprise capable of conducting collaboration and management of internal and external information. Using Network Centric Enterprise Services (NCES) , the enterprise can now enforce information and decision superiority in a… …   Wikipedia

  • Single-phase electric power — In electrical engineering, single phase electric power refers to the distribution of alternating current electric power using a system in which all the voltages of the supply vary in unison. Single phase distribution is used when loads are mostly …   Wikipedia

  • Grade of service — In telecommunication engineering, and in particular teletraffic engineering, the quality of voice service is specified by two measures: the grade of service (GoS) and the quality of service (QoS).Grade of service is the probability of a call in a …   Wikipedia

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